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Last updated: November 6, 2026
Good Shout is a recommendation service operated by Good Shout Inc. ("Good Shout," "we," "us"). Members use it by text message; anyone can join our email waitlist on this website. This policy explains what we collect, how we use it, and who can see it.
From waitlist sign-ups: your email address and city, and, if provided, your first name, interests, and how you heard about us (including referral and campaign tracking information).
From anyone who texts us: your mobile phone number, the messages you send us, and our replies; and, if you ask to be in line, when you asked.
From members: the name and home area you tell us; the places, people and things you recommend and the reasons you give, including lists you send us or ask us to add for you, such as notes, screenshots or exports from other apps; anything you choose to tell us about what you need from a recommendation, such as a dietary need, an allergy, your skin, your fit or materials you prefer ("your needs"); how the recommendations you tried turned out, when you tell us; your answers to our questions (for example, whether we may name you as the source of a recommendation, and whether you want a monthly check-in); who invited you; and, for keys you share, the name you give each key and whether it has been used.
If you send us a list before you join, we keep it on a private profile that no one else can see until you join with a key. If you decide not to join, tell us and we'll delete it.
To operate Good Shout: answering your questions with recommendations from other members; learning which members' recommendations fit your taste and needs in each category, so we can show you the most relevant ones; checking recommendations against public information, such as whether a place is still open, before we pass them on; building your guide page; crediting and recognizing the people whose recommendations others love; managing keys and the line; and sending the messages you have agreed to receive. We use waitlist information to tell you about your key and our launch.
Your recommendations are visible only to other members: people in your circles by default, or all members if you mark a recommendation that way. If you share your guide or a shortlist link, anyone with that link can see what it shows; these pages aren't listed anywhere or indexed by search engines. Your recommendations are never sold. If you tell us not to name you, your recommendations are shown as coming from "a member." You can keep any individual recommendation private. If a recommendation didn't work out for you, that is never shown to anyone.
Your needs are never shown to other members. We mention a shared need, such as "Dairy-free like you," only when the member it describes has said it in their own recommendation or agreed to it. To help you weigh a recommendation, we may show how many members you and its author are both connected to, and recognition its author has earned, such as "Known for food."
We rely on a small number of providers who process data only on our behalf, to run the service: Twilio (text message delivery), Supabase (database hosting), Vercel and Base44 (web hosting), Anthropic (processing the text of messages to understand requests and phrase replies), and Google (looking up place names and addresses). We do not permit any of them to use your information for their own purposes, and none of them may use it to train their own AI models.
Some needs, such as an allergy or a skin condition, can be health information. We keep one only when you tell us and say yes to us remembering it, use it only to choose recommendations for you, share it with no one except the providers above, and delete it whenever you ask.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except the aggregators and providers that deliver the text message service.
We do not sell or rent your personal information.
Reply STOP at any time to stop receiving text messages, including if you're in line. Use the unsubscribe link in any email to stop receiving emails. To see or delete your information, email cynewportbeach@gmail.com or text us, and we will respond within 30 days. You can also text us to see the needs we've saved for you, or to have us forget any of them.
We keep your information only as long as you are a member, in line, or on our waitlist, or as needed to operate the service and meet legal obligations, and we protect it with industry-standard safeguards.
If we change this policy, we will update the date above.
cynewportbeach@gmail.com